Please see below our privacy policy.
To contact us and to inquire about our services please visit our Contact Us page.
About Us
We are a non-profit legal clinic based in Red Deer, Alberta. Additionally, we serve many communities including Lloydminster, Medicine Hat, Fort McMurray, and Central Alberta.
What Personal Information Do We Collect?
Personal information includes any information that can be used to identify an individual. We collect your name, address and personal contact information. We also collect information about your finances including your sources and amount of income, your date of birth, and other information about you and your dependents.
In the course of providing you with legal or other services we may collect or obtain additional personal information about you through other parties involved in your legal matter or from court documents. The information we collect when providing legal or other services will vary from case to case.
How Do We Use Your Personal Information
We use your personal information to see if you qualify for our services, to help ensure we are avoiding conflicts of interest, and to provide you with any referrals, or legal and other services.
All information collected by the Community Legal Clinic (CLC) is kept confidential according to the Personal Information Protection Act (PIPA), the Freedom of Information and Protection of Privacy Act (FOIPP) and the rules of the Law Society of Alberta. Information that CLC collects may be used to provide demographic statistics to funders or other stakeholders.
Your Consent
In most cases we will ask you for your consent to collect, use or disclose your personal information. Normally we ask for your consent in writing but in some circumstances we may accept your verbal consent.
Disclosure of Personal Information
I some certain situations, we may disclose your personal information to individuals outside of our organization:
- When you have consented to the disclosure
- When we are required by law, court order, or professional regulatory body to do so
- If we engage a third party to provide support services to us such as computer back-up services or file storage
Keeping our Record Accurate
We aim to keep our information about you as accurate as possible while you are an active client. If you would like to review or change the personal information you have supplied us with, please contact us at info@communitylegalclinic.net
Security of Your Personal Information
We use technology and policies to protect your personal information from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.
We take reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access or disclosure. For example, some of the steps we take to protect your personal information include:
- Securing our office space and physical premises against unauthorized entry
- Using technical safeguards such as security software and firewalls to prevent unauthorized computer access
- Use of internal passwords to restrict access to computer files
The Use of Cookies
A cookie is a string of information that a website stores on a vistor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us track usage of our website. If you do not wish to have cookies placed on your computers you should set your browser to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies.
Access Your Personal Information
You may ask for access to any record containing your personal information we hold about you. Your right of access to your personal information is not absolute and we may deny access in some limited circumstances such as when disclosure:
- Could reveal confidential information about others, and the personal information cannot be separated from the record;
- Could reasonably be expected to threaten the life or security of another person
- Where the information was created in the course of a formal dispute resolution process such as a negotiation with the lawyer for an opposing party
If we deny your access request, or refuse a request to correct information, we will explain why.
If you wish to access a record containing your personal information, please contact our clinic at info@communitylegalclinic.net.
Retention and Destruction of Personal Information
We will only retain your personal information for as long as it is reasonable to do so for business or legal purposes, or as required by legislation or regulatory bodies. Once the retention period for records containing personal information has expired, we will destroy those records.
Employment and/or Volunteer Inquiries
If you apply to us for employment or volunteer opportunities we need to consider your personal information as part of our review process. We normally retain candidate information for one year after a decision has been made, unless you ask us not to retain the information. If we offer you the job and you accept it, or if you are successful at securing a volunteer position, the information will be retained in accordance with our procedure for employee and volunteer records.
Use of Your Personal Information Submitted to Other Websites
We cannot be responsible for the privacy policies and practices of other websites even if:
- You accessed the third-party website using links from our Website; or
- You linked to our Website from a third-party website
We recommend that you check the privacy policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.
How You Can Contact Us
If you would like to contact us about our Privacy Policy you can do so by emailing us at info@communitylegalclinic.net.